FAQ's

 

What are wax melts?

Wax melts are scented pieces of wax without a wick.  They come in different shapes and sizes. A wax melt can give off a slight scent when cold; however, they are designed to be slowly warmed using a tart or wax warmer.  A wax warmer can be electric while others use a tea light as the heating source.

How to Melt?

Remove all packaging and add the desired amount to the wax warmer. Turn the warmer on and let the wax melt work its magic!

What ingredients are found in the wax melts?

Wax melts are made with 100% all natural soy wax, 100% essential oils and fragrance oils free of phthalates. Some wax melts contain a small amount of dye.

Why do you use soy wax?

Soy wax is a vegetable wax derived from soybean oil. Soy wax burns slower and cleaner than paraffin wax.

Can I place a custom order? 

Interested in a special gift or party favor? Contact us to find out more about our custom orders.

What is your shipping policy? 

Melted By Croix orders normally ship within 5-7 business days from the time the order is placed. In some cases, during special promotions, ship times can be longer. It is our goal to ship orders as quickly as possible. Your package will arrive via USPS and a tracking number will be provided to you once the order has been shipped.